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Affirming and Welcoming Certification Programs

 Organization/Company LGBTQ+ Affirming Certification


30 minute consultation via phone or video platform FREE!


Assessment at your facility, agency, or organization a cultural sensitivity assessment for programs, services, marketing, physical plan, staff, c-suite, trustees and community. 

Phase One, Affirming and Welcoming Certification planning and implementation

Includes a written custom affirming and welcoming action plan outlining month to month benchmarks.


Plus one 90 minute, Level 1Affirming and Welcoming Training module for up to 20 persons. This introductory training module will provide your organization with the concepts and language with which to implement LGBTQ+ Affirming and Welcoming practice, programs and protocols. Program includes session materials for each participant to keep for review.

Phase Two Implementation 

A multi-step process with elements that can be executed consecutively or concurrently, depending upon the needs and the capacity of your organization, over a period of up to 12 months from contract. 


Phase Two plans include, but are not limited to, advanced and Continuing Education Unit (CEU) training modules (added CEU fees apply), integrating the practice into all facilities and departments, creating an internal Cultural Sensitivity Team, aligning company materials and marketing initiatives, instituting programs and services, creating strategic partnerships and Year 1, LGBT Senior Housing and Care membership. 


LGBT SHC CertificationAt completion of the program your agency/organization will be presented with a certificate of completion, with photo opportunity, inclusion as a certified provider on our wesite and a digital media packet for distribution .

Fees determined by scope of organization or agency with a variety of payment methods. (NJ State Sales Tax unless provide with a non for profit tax exempt certificate.) Ask us for more information.

12-step Certification for LTC Facilities

To create LGBTQ+ older adult affirming and welcoming destination care facility including receiving client referrals from area agencies.

Human Rights Campaign Long-term Care Equality Index Certification​

Through completion of LGBTSHC’s 12-step certification process, LTC facilities and Senior Living Communities will be able to develop, introduce and market effective and culturally recognized LGBTQ+ affirming and welcoming practice, protocols and programs.
LGBT Senior Housing and Care will guide your Long-term Care and Senior Living Community toward this outcome utilizing the following certificate of completion steps: 

  1. Consult with leadership team and conduct an individualized LGBTQ+ cultural    sensitivity assessment. 

  2. Design a custom LGBTQ+ cultural sensitivity action plan for your organization      and facility/facilities. 

  3. Provide tailored in-person cultural sensitivity session for each: 

    1. C-suite and leadership teams 

    2. Staff and employees 

    3. Vendors and contractors 

    4. Residents, families, and community members 

  4. Align headquarters and facilities with best practice inclusive protocols. 

  5. Review and revise applications, forms and documents to meet LGBTQ+ best practice and to aid in identifying needs for service. 

  6. Partner with Human Resources, Community Life and service teams to create programming and services to support LGBTQ+ Affirming and Welcoming protocols. 

  7. Align LGBTQ+ Affirming and Welcoming communications strategies across platforms and collateral. 

  8. Provide and/or coordinate healthcare and mental health LGBTQ+ training for direct patient care providers, such as MD/DOs, PAs, NP/RNs, CNAs, NAs, MSW/LPC/PhDs, CADCs, OT/PTs, DDS/DHs, RPHs, and others. 

  9. Foster strategic partnerships with LGBTQ+ professional services, healthcare providers and advocacy organizations in your community and state. 

  10. Provide resources and opportunities for continuing education related to the needs of the LGBTQ+ older adult community. 

  11. Recognize with LGBT Senior Housing and Care certificate of completion, branding rights, press release template and inclusion on our website resource page. 

  12. Membership for 1 year from date of program completion in LGBTSHC Technical Assistance program to address opportunities and challenges that arise. 

Long-term care and senior housing communities who participate in our full course, LGBTQI+ & HIV+ Older Adult Affirming and Welcoming Practices, Protocols and Programs for Long-term Care Communities as enduring content on our web platform, as a live in person or live webinar course will be asked to show proof of training completion from LGBTSHC when completing the biennial LEI Index Survey.LGBT SHC can assist your Long-term Care or Senior Housing community in applying for Human Rights Campaign's Long-term Care Equality Index recognition

Continuing Education

LGBT Senior Housing  and Care will remain available to assist your agency/organization in combating institutional creep, implementing existing or new regulations, and VIP access to LGBT Senior Housing and Care events, seminars and CEU's.

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